EU Customer Privacy Notice

1. Introduction

This Privacy Notice provides information on the collection, use and sharing of personal information by Advanced Health Academy (AHA) and other AHA Group companies. It covers the processing of your data when you interact with Advanced Health Academy and its group companies and use of our mobile applications and cloud-based services.

This Privacy Notice also explains your privacy rights in relation to the processing activities undertaken by Advanced Health Academy and AHA Group on your Personal Data. Personal Data means information that identifies you as an individual or information that could be used to identify you as an individual.

This Privacy Notice does not refer to the information processed by Advanced Health Academy and AHA Group outside of its mobile applications and cloud-based services. A separate GDPR and DPA 2018 Privacy Notice for this can be found at:  https://www.ahealthacademy.com/privacy-policies/customers/non-eu.

2. Scope of Privacy Notice

This Privacy Notice applies to the processing of personal information by Advanced Health Academy and AHA Group belonging to users of its mobile application and cloud-based services based in the UK, EU, South Africa and Israel. View more details

3. Who is Responsible for Processing Your Personal Data?

Advanced Health Academy and AHA Group is responsible for processing your information if you are based in the EU or UK as described in this Privacy Notice. View more details

4. What categories of Personal Data do we Process?

Advanced Health Academy and AHA Group processes both online and offline data that may directly or indirectly identify you when you use our mobile application and cloud-based services. View more details

5. How do we use Your Personal Data?

We use your personal information to respond to your service requests, to deliver and improve the functionality of our applications, to fulfill contracts that we may have in place, to sell our services, and to comply with applicable laws. View more details

6. What is our Lawful Basis for Processing your Personal Data

Advanced Health Academy will only process your Personal Data if there is a legal reason to do so that is recognized under GDPR and any other Applicable Laws. View more details

7. How long do we keep Your Personal Data?

Advanced Health Academy keeps your data only for as long as is necessary to provide our products and services to you or to fulfill a legal obligation that requires us to keep records for a defined period. View more details

8. How do we Share Your Personal Information?

Your personal information is only shared for a specified purpose within Advanced Health Academy and AHA Group, with our suppliers, business partners and with lawful authorities such as government and law enforcement agencies.  View more details

9. How is Personal Data Exported?

As an international organization, Advanced Health Academy and AHA Group exports data under certain circumstances to fulfill its business obligations, to support the EU platform and its operations function. Where this happens, we always ensure that the appropriate controls are in place to protect your Personal Data before it is exported and that all risks have been assessed. View more details

10. How is Personal Data Secured

Advanced Health Academy and AHA Group companies conform to several internationally recognised standards that assure that appropriate organizational, technical, and physical security measures are in place to protect your Personal Data against accidental, unlawful destruction or loss, damage alteration disclosure, and access, or use. View more details

11. What are Your Privacy Rights?

You can choose to opt-out of using our services via your organization, healthcare provider, or yourself. If you do so, you will not be able to use our services. You can object to our processing of your data, you can also ask us to restrict our use of your Personal Data, you can also request Advanced Health Academy to delete, change or correct your Personal Data. You can also request to see what Personal Data we hold on you under certain circumstances. View more details

12. Data Protection Officer and Representative Offices

Advanced Health Academy has appointed a UK and EU Data Protection Officer who can be contacted regarding all data protection matters pertaining to Advanced Health Academy via email to support@ahealtacademy.com. View more details

13. Disputes or Filing a Complaint

If you have any complaints, please contact Advanced Health Academy in the first instance where we will assist you where we can. If we cannot resolve your issue and you wish to complain, you can do so by contacting the data protection supervisory authority for your country or jurisdiction. Further information can be found here. View more details

14. Advanced Health Academy Global Offices

Advanced Health Academy is a group company with subsidiaries in the UK, Netherlands and India. It is headquartered in the United States and can be contacted at:

Advanced Health Academy Inc
679 S. Eliseo Dr., Greenbrae, CA 94904
Telephone +1 415-340-1260